Healthcare Packages

Upon booking your appointment, within your confirmation booking email, you shall be given a link to a vital pre-appointment COVID-19 Relative Risk eForm.  This need to be completed and sent back to me prior to arriving for your appointment.  Once I have your completed COVID-19 eForm health questionnaire, I will call you to either confirm or decline your attendance of your appointment.  If you fail to complete this eForm prior to your appointment, you will be required (by law) to complete the eForm at your appointment.

When you arrive for your appointment please park on the drive in front of the gate and remain in your car.  I will come and collect you once the clinic has been thoroughly cleaned.  I have allowed 30 minutes between appointments for this.  You shall need to arrive at your appointment alone, this includes dogs but excludes medical dogs.  If you are the parent of a child (under 18 years) and live in the same household you are both welcome to the appointment with the necessary PPE (Mask and gloves).

When I come and collect you from your car I shall be wearing the necessary PPE (Gloves, mask, and apron) and will need to check your temperature prior to your access to the property. The temperature gauge is a non-contact forehead gauge of which only I shall touch. Avoid having the heating on in your car or drinking a hot drink prior to your appointment as we may get a false-positive temperature test results which will lead to a decline of your appointment.  If your temperature is raised, your appointment shall be cancelled and rescheduled for another day. Please do not bring unnecessary coats or bags into the clinic.

Please make sure you have your own face mask and gloves and you are wearing both prior to stepping out of your vehicle for your appointment.  You will need to wear your face mask throughout your appointment.  The inability to socially distance during our appointments increases our risks and therefore the protocol needs to be adhered too to protect both of us and our families.  Failure to wear your PPE (gloves and mask) will result in rescheduling your appointment.  Legally, I am not be able to lend you any PPE.

Unfortunately, you will not be allowed to consume any fluids or food whilst in the clinic environment.  Not only is it a bit tricky when wearing a face mask (!) but it also increases risks.  If your health means you need to consume food/drink regularly, we can pause your appointments for you to take rest-bites in the garden.  This will ensure we remain focused on all aspects of your health during your appointments. Please try to ensure 2 meter distancing wherever possible. Fabric pillow cases will not be used, only wipe clean plastic covers. Disposable paper towel will cover the treatment couch, but no blankets or soft towels will be used. Where and when possible, windows, fans and door will be open to increase ventilation.

When you are making your appointment with me, payment will need to be taken online to secure your booking.  No cash or credit cards will be accepted at your appointment. Post your appointment we shall make the decision on when your next appointment will be needed.  Currently, I shall only be opening my private clinic 1 day per month.  It may serve you well to make this next appointment online as soon as you get home and access the internet.