Within 1 hour of your appointment I shall email you a vital pre-appointment COVID-19 survey of which you shall need to complete and send back to me prior to arriving for your appointment. Once I have your survey back completed I will call you to either confirm or decline your attendance of your appointment. If your travelling distance is more than an hour away from my clinic, please call me to discuss completing this survey earlier. No completion of COVID-19 survey, no appointment.
Pre-Appointment COVID-19 Questionnaire
#1 Before stepping out of your car
If your COVID-19 survey comes back ‘safe’, when you arrive for your appointment please remain in your car. I will come and collect you once the clinic has been anti-virally cleaned. Please, if possible, come to your appointment alone. Only you shall be allowed in to the clinic, this includes your dogs.
#2 Before stepping out of your car
Please remain in your car. I shall come to you wearing PPE with a thermometer to check your temperature prior to you getting out of your car – so please avoid having the heating on in your car or drinking a hot drink prior to your appointment as we’ll get a false-positive on the test. If your temperature is raised, your appointment shall be cancelled and rescheduled for another day. If your temperature is within the ‘safe’ zone, your appointment will go-ahead. The temperature gauge is a non-contact forehead gauge of which only I shall touch. I shall be wearing a face mask and gloves, so expect to see this!
#3 Before stepping out of your car
Please make sure you have your own face mask, it is with you and you are wearing it prior to stepping out of your vehicle for your appointment. You will need to wear your face mask throughout your appointment with Jo. You have the option of wearing gloves too. The inability to socially distance during our appointments increases our risks and therefore the protocol needs to be adhered too to protect both of us and our families.
Whilst in the Clinic
I will give you access to the clinic environment, please do not touch any handles. I will be wearing a disposable face mask, gloves and gown whilst working with you in the clinic environment and you will have access to the hand sanitiser. You will not be allowed to consume any fluids or food whilst in the clinic environment. If your health means you need to consume food/drink regularly, I’m afraid at this time you will not be able to make an appointment with me.
Payment and rebooking
Once you are booked in, I will email you an invoice. Please make sure the invoice is paid in full before you attend your appointment. No cash or credit cards will be accepted at your appointment. If you need another appointment with me, we shall make this booking together prior to you leaving the clinic.
Specific Treatment Protocol
Please feel free to book a specific treatment your require, or call/WhatsApp (0800 3800 603) Jo Abbott to discuss best options for you.
CURE: to reduce severe or serious symptoms of disease or a condition
Hover or tap on the letters below to reveal their definition.